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FAQ

Chocolate evokes emotions and is associated with joy, appreciation, and indulgence – ideal qualities for a chocolate promotional gift and for a sustainable brand image.

The ideal choice depends on various factors: your specific occasion, your target audience, your budget, and the message you wish to convey. Logo chocolates, for example, are excellent as giveaways or for broad brand presence. Custom special shapes offer maximum uniqueness and are particularly suitable for representing products or mascots.

Fine pralines or bars in high-quality packaging are perfect for exclusive client gifts or as a sign of special appreciation. We are happy to provide detailed advice to help you find the optimal chocolate promotional gift for your needs. Also discover our [Link to section “Creative Variety”] product overview.

Yes, with us, even small runs of about 50–100 pieces are possible – perfect for exclusive client gifts or internal events.

We always produce your promotional chocolate fresh to order to guarantee you the best possible quality and shelf life. The exact minimum shelf life varies depending on the chocolate type and any fillings or ingredients. Generally, for dark chocolate, you can expect a shelf life of approx. 12-18 months; for milk chocolate and white chocolate, it’s approx. 6-12 months. You will, of course, receive precise information on the shelf life of your specific product with your offer or find it on the packaging.

The delivery time for your custom promotional chocolate consists of the production time and the shipping duration. The production time depends on the complexity of your order (e.g., creation of a new 3D mold), the chosen chocolate, the packaging, and the quantity ordered. Generally, you can expect a production time of approx. 3 weeks after final design approval. Standard products or items without elaborate customization are often available for faster delivery. For particularly urgent inquiries, we are happy to check the possibility of express options. Please inform us of your desired delivery date as early as possible so that we can plan everything optimally for you.

Yes, absolutely! The precise reproduction of your company logo or a custom design is one of our core competencies. We can emboss, print, or design your logo as part of a more complex custom shape. For an optimal result, please send us your logo as a vectorized file (e.g., in .eps, .ai, or .svg format) or as a high-resolution image file. Learn more in the section [Link to section “Logo Chocolate”].

Sustainability and conscious indulgence are close to our hearts. We work closely with partners like Callebaut who are committed to sustainable cocoa cultivation within programs like “Cocoa Horizons”. Many of our dark chocolates with a high cocoa content are also naturally vegan. Please contact us specifically regarding your wishes for sustainable or vegan chocolate options. We are happy to advise you on the suitable products from our range. You can also find more information under [Link to section “Sustainability & Responsibility”].

Yes, absolute transparency and your satisfaction are very important to us. Before we begin with the production of your custom promotional chocolate, you will receive a detailed digital design draft (a so-called mockup) or an illustration for your review. Only after your final written approval of this draft will we start with production. This way, you can be sure that the final result exactly matches your expectations.

Advertising with chocolate means making your brand tangible in a delicious and appealing way – individually designed, elegantly packaged, and as a moment of indulgence directly with your customers.

Custom chocolate promotional gifts ensure lasting attention, positive emotions, and a lasting impression. They strengthen customer loyalty and are particularly cherished.

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