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Privacy

Privacy Policy

The protection of your personal data is important to us. Below we inform you about the collection, processing, and use of your data within our online offering in accordance with applicable data protection laws, especially the General Data Protection Regulation (GDPR).

1. Controller

The party responsible for data processing on this website is: Schokologo e.K. Flurstraße 21 40235 Düsseldorf Email: info@schokologo.com

2. Collection and Processing of Personal Data

We collect, store, and process personal data exclusively within the framework of legal regulations. In particular, this concerns:
  • Data for processing orders via our online shop (Art. 6 para. 1 lit. b GDPR)
  • Data for handling contact requests or forms (Art. 6 para. 1 lit. f or a GDPR)
  • Data for optimizing our website and for marketing purposes, provided you have consented (Art. 6 para. 1 lit. a GDPR)

3. Disclosure of Data

Your data will only be shared with third parties if this is necessary for contract fulfillment, such as with:
  • Shipping service providers for delivery of your goods
  • Payment service providers for payment processing (e.g., PayPal, Stripe, Klarna)
  • Our newsletter service provider (CleverReach)

4. Cookies and Consent with Borlabs Cookie

This website uses cookies. When you visit our site, you will be asked by the Borlabs Cookie plugin whether you consent to the use of certain cookies. We distinguish between:
  • Essential cookies
  • Statistics cookies (e.g., Google Analytics)
  • Marketing cookies (e.g., Facebook Pixel, newsletter tracking)

You can change your consent at any time in the cookie settings.

5. Use of Google Analytics

This website uses Google Analytics (GA4), a web analytics service provided by Google Ireland Limited. Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). IP anonymization is used. Data may be transferred to the USA. A data processing agreement has been concluded with Google.

6. Facebook Pixel

We use the Facebook Pixel for conversion tracking. If you have given your consent, Facebook can track your user behavior on our website. This is used for analyzing the effectiveness of advertising and for personalized advertising (Art. 6 para. 1 lit. a GDPR).

7. Integration of Third-Party Content

Our website integrates external content, such as:
  • YouTube videos
  • Google Maps
  • Font Awesome icons
These services are only activated after you have given your consent via the cookie banner.

8. Order Processing

For order processing, we process your data to carry out pre-contractual measures and to fulfill the contract in accordance with Art. 6 para. 1 lit. b GDPR. If a customer account is activated, we store your data for future reuse and order history.

10. Your Rights

You have the right to:
  • Information about your stored personal data (Art. 15 GDPR)
  • Rectification of incorrect data (Art. 16 GDPR)
  • Deletion of your data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to the processing of your data (Art. 21 GDPR)
  • Withdraw consent given at any time with effect for the future (Art. 7 para. 3 GDPR)

11. Contact for Data Protection Inquiries

For questions regarding the collection, processing, or use of your personal data, or to exercise your rights, please contact us at: Schokologo e.K. Flurstraße 21 40235 Düsseldorf Email: info@schokologo.com

FAQ

Chocolate evokes emotions and is associated with joy, appreciation, and indulgence – ideal qualities for a chocolate promotional gift and for a sustainable brand image.

The ideal choice depends on various factors: your specific occasion, your target audience, your budget, and the message you wish to convey. Logo chocolates, for example, are excellent as giveaways or for broad brand presence. Custom special shapes offer maximum uniqueness and are particularly suitable for representing products or mascots.

Fine pralines or bars in high-quality packaging are perfect for exclusive client gifts or as a sign of special appreciation. We are happy to provide detailed advice to help you find the optimal chocolate promotional gift for your needs. Also discover our [Link to section “Creative Variety”] product overview.

Yes, with us, even small runs of about 50–100 pieces are possible – perfect for exclusive client gifts or internal events.

We always produce your promotional chocolate fresh to order to guarantee you the best possible quality and shelf life. The exact minimum shelf life varies depending on the chocolate type and any fillings or ingredients. Generally, for dark chocolate, you can expect a shelf life of approx. 12-18 months; for milk chocolate and white chocolate, it’s approx. 6-12 months. You will, of course, receive precise information on the shelf life of your specific product with your offer or find it on the packaging.

The delivery time for your custom promotional chocolate consists of the production time and the shipping duration. The production time depends on the complexity of your order (e.g., creation of a new 3D mold), the chosen chocolate, the packaging, and the quantity ordered. Generally, you can expect a production time of approx. 3 weeks after final design approval. Standard products or items without elaborate customization are often available for faster delivery. For particularly urgent inquiries, we are happy to check the possibility of express options. Please inform us of your desired delivery date as early as possible so that we can plan everything optimally for you.

Yes, absolutely! The precise reproduction of your company logo or a custom design is one of our core competencies. We can emboss, print, or design your logo as part of a more complex custom shape. For an optimal result, please send us your logo as a vectorized file (e.g., in .eps, .ai, or .svg format) or as a high-resolution image file. Learn more in the section [Link to section “Logo Chocolate”].

Sustainability and conscious indulgence are close to our hearts. We work closely with partners like Callebaut who are committed to sustainable cocoa cultivation within programs like “Cocoa Horizons”. Many of our dark chocolates with a high cocoa content are also naturally vegan. Please contact us specifically regarding your wishes for sustainable or vegan chocolate options. We are happy to advise you on the suitable products from our range. You can also find more information under [Link to section “Sustainability & Responsibility”].

Yes, absolute transparency and your satisfaction are very important to us. Before we begin with the production of your custom promotional chocolate, you will receive a detailed digital design draft (a so-called mockup) or an illustration for your review. Only after your final written approval of this draft will we start with production. This way, you can be sure that the final result exactly matches your expectations.

Advertising with chocolate means making your brand tangible in a delicious and appealing way – individually designed, elegantly packaged, and as a moment of indulgence directly with your customers.

Custom chocolate promotional gifts ensure lasting attention, positive emotions, and a lasting impression. They strengthen customer loyalty and are particularly cherished.

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