Shipping and Terms of Payment

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1. Payment Options

If our online shop is active, the following payment methods are available during checkout:

• Bank transfer (prepayment)
• PayPal
• Credit card
• Direct debit
• Invoice

Payment by Invoice:

Invoice payment is only available for:

• Public institutions (e.g. museums, universities)
• Government authorities
• Returning customers and known businesses

Please note: For larger order volumes, we reserve the right to request advance or partial payment. If the online shop is not active, the offer and payment process will be arranged individually by agreement as part of the quotation and order confirmation.

2. Payment Terms

Unless otherwise agreed, delivery is made against prepayment. Our invoices are – unless stated otherwise – due immediately and without deductions, but no later than the due date indicated on the invoice. Discounts are only possible with prior written agreement.

3. Choosing a Payment Method During Checkout

The available payment options will be shown to you during online checkout – if our shop is active. For custom orders outside the shop, payment terms are defined directly in the offer or order confirmation.

📦 Shipping Terms

4. Delivery Times

• Sample orders: approx. 1 week
• Standard orders: Typically around 3–4 weeks
• The exact delivery date will be confirmed in your order confirmation.

You can also find details about production and delivery times in our FAQ.

5. Shipping Providers

The choice of shipping provider depends on the type and size of your order.

• Parcel shipping: Usually via UPS or DHL
• Freight shipping: For larger quantities or delicate products (e.g. bottles, gift boxes) via a specialized food logistics carrier

6. Shipping Costs

📍 Within Germany

• Up to 15 kg: €17.00 net
• Each additional 15 kg: another €17.00
• Maximum rate per pallet (freight): €125.00 net

Within the EU

• Up to 15 kg: €45.00 net
• Each additional 15 kg: another €45.00
• Maximum rate per pallet (freight): €175.00 net

🌍 EFTA Countries (Iceland, Liechtenstein, Norway, Switzerland)

• Up to 15 kg: €65.00 net
• Each additional 15 kg: another €65.00
• Maximum rate per pallet (freight): €175.00 net

Additional customs duties, taxes, or import charges outside the EU must be paid by the recipient.

7. Express & Fixed Delivery Dates

• Express shipping: Upon request, we can arrange delivery within 48 hours.
• Fixed dates: Preferred delivery dates (e.g. for events) can be specified with the order or arranged individually. These dates are considered non-binding unless explicitly confirmed by us.

Please note that additional charges may apply for express and fixed-date deliveries, depending on the logistics provider and destination.

8. Individual Shipping & Packaging

We offer custom shipping solutions for promotional items and bulk mailing, including:

• Shipping individual packages directly to your customers
• Inserting greeting cards, flyers, or personalized materials
• Scheduled deliveries for specific occasions like birthdays or anniversaries

These services are available for both shop orders and direct orders. Feel free to reach out to us!

9. Delivery & Drop-off

Delivery is made to the address you provide – depending on the order size via:

• Parcel service (UPS / DHL)
• Freight carrier for larger or more delicate deliveries

We select the shipping method based on the product type, quantity, and delivery destination.

✅ Legal Notice

This information is provided in accordance with § 312j BGB and Article 246a EGBGB. For more information on cancellation rights, terms and conditions, privacy, and legal notice, please visit the relevant sections of our website. “` Let me know if you want me to apply this approach to other pages or adapt it to US/UK tone more precisely.